As much as we’d like to think it’s all about the food, our business is really about people.
As Craig Culver likes to say, a ButterBurger and Fresh Frozen Custard taste even better when they’re served with a smile, a “please” and a “thank you.” Hospitality, after all, is something everyone at Culver’s holds near and dear to their hearts.
It all stems back to Ruth Culver, who had a special way about her that made everyone who came to Culver’s feel welcomed. You see it still today each time a team member holds open a door or stops and checks in to ask “How’s your meal?” or responds “It’s my pleasure.”
In many ways Culver’s true measure of success has been its ability to instill Ruth’s spirit of genuine hospitality across all our restaurants. Our promise today is the same as it’s always been: That every guest who chooses Culver’s leaves happy.